Effective Date:December 28, 2024

Welcome to Lollimakeup, where we are committed to providing premium, high-quality makeup products that enhance your beauty routine. Our Sales Policy outlines the terms and conditions for making purchases, handling payments, shipping, and other important details. By using our website and making a purchase, you agree to comply with the terms described in this policy. Please take a moment to review this Sales Policy to ensure a smooth and enjoyable shopping experience.

1. Product Availability and Pricing

At Lollimakeup, we strive to maintain an up-to-date inventory and accurate product listings. However, due to the high demand for certain products or inventory limitations, products may become unavailable after an order is placed. In such cases, we will contact you immediately to inform you of the situation and provide an alternative or a refund.

• Pricing: All prices listed on Lollimakeup are in USD and are subject to change without notice. While we aim to ensure pricing accuracy, errors may occur from time to time. If we notice a price discrepancy after you have placed an order, we will reach out to you for confirmation before processing your order.
• Sales Tax: Sales tax is calculated based on the shipping address you provide and the applicable state and local tax rates. The tax amount will be clearly displayed during checkout, before you complete your purchase.

2. Ordering and Payment Terms

• Order Confirmation: After submitting an order, you will receive an email confirmation with a summary of your purchase, including product details, prices, shipping information, and estimated delivery date. Please review this confirmation carefully to ensure the order is accurate.
• Accepted Payment Methods: Lollimakeup accepts payments via major credit cards, PayPal, and other secure payment methods available during checkout. By submitting your payment details, you authorize us to charge the full amount, including applicable taxes and shipping fees, to the payment method you have selected.
• Order Cancellations: You can cancel an order only before it has been processed for shipment. If you need to cancel your order, please contact us immediately at info@lollimakeup.com. Once an order has been shipped, it cannot be canceled, but you may be eligible for a return under our Refund and Return Policy.

3. Shipping and Delivery

• Shipping Methods: Lollimakeup offers a variety of shipping methods, including standard, expedited, and express options. Shipping costs are calculated during checkout based on your shipping address and the delivery method you select.
• Delivery Times: Delivery times vary depending on your location and the shipping method chosen. Estimated delivery dates will be provided at checkout. While we strive to meet these estimates, unforeseen circumstances, such as weather conditions or carrier delays, may affect delivery.
• International Shipping: We offer international shipping to select countries. For international orders, additional customs duties, taxes, and fees may apply, which are the responsibility of the customer.
• Tracking Information: Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.

4. Promotions and Discounts

• Discount Codes: From time to time, Lollimakeup may offer promotional codes or discounts on specific products. To apply a discount code, enter it during checkout. Only one code can be used per order unless otherwise specified.
• Sale and Clearance Items: Items marked as “final sale,” “clearance,” or “special promotions” are subject to specific terms and cannot be combined with other offers or discounts.

5. Returns, Refunds, and Exchanges

• Returns and Exchanges: If you’re not completely satisfied with your purchase, we offer a hassle-free return process. Please refer to our Refund and Return Policy for details on how to return items, request refunds, or exchange products.
• Refund Process: Refunds are processed back to your original payment method once we receive the returned item. Please allow 7-10 business days for the refund to reflect in your account after processing.
• Defective or Damaged Items: If your item arrives damaged or defective, please contact our customer service within 7 days of receipt for an exchange or full refund.

6. Privacy and Security

At Lollimakeup, your privacy is a top priority. We collect and store personal data securely and in compliance with applicable privacy laws. For more details on how we handle your personal information, please refer to our Privacy Policy.

7. Limitation of Liability

While we make every effort to ensure the accuracy and quality of the products we offer, Lollimakeup is not responsible for any indirect, incidental, or consequential damages that may occur from the use of our products or website. Our liability is limited to the purchase price of the product(s) in question.

8. Indemnification

By using our website and making purchases, you agree to indemnify and hold harmless Lollimakeup, its affiliates, officers, and employees from any claims, damages, liabilities, or expenses arising from your violation of these Sales Policy terms or misuse of our website.

9. Modifications to This Policy

Lollimakeup reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about our terms and conditions.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Washington, United States. Any disputes arising under these terms will be handled by the courts located in Washington.

11. Contact Us

If you have any questions, concerns, or need assistance with your order, please feel free to reach out to us:

• Email: info@lollimakeup.com
• Phone: 360-937-4614
• Address: 203 Pratt Avenue, Seattle, Washington, United States

We value your business and are committed to providing high-quality products and exceptional customer service. Thank you for choosing Lollimakeup! We look forward to serving you.