Shipping Policy

Effective Date: December 27, 2024

At Lolli Makeup, we are dedicated to ensuring your products arrive safely and promptly. This Shipping Policy outlines the shipping options, delivery timeframes, costs, and the procedures for resolving any shipping-related issues for purchases made on lollimakeup.com.

1. Shipping Destinations

We offer both domestic and international shipping options:

  • Domestic Shipping: Available to all U.S. states, including Alaska and Hawaii.
  • International Shipping: We ship to most countries worldwide, subject to customs and import regulations.

2. Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods

We provide a variety of shipping methods to cater to your needs:

  • Standard Shipping: Typically delivered within 3-7 business days for domestic orders.
  • Expedited Shipping: Faster delivery within 2-3 business days for urgent orders.
  • International Shipping: Delivery times vary depending on the destination and customs clearance.

4. Shipping Costs

  • Shipping fees are calculated during checkout based on the weight, dimensions, and destination of your order.
  • Free shipping may be available for qualifying domestic orders, as specified on our website.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Use the tracking number to monitor your shipment’s progress and estimated delivery date.

6. Delivery Delays

While we strive to deliver all orders on time, delivery delays may occur due to the following reasons:

  • Severe weather conditions or natural disasters.
  • Shipping carrier issues beyond our control.
  • Customs delays for international shipments.

7. Lost or Damaged Shipments

If your order is lost or arrives damaged:

  • Contact us within 7 days of the delivery date.
  • For damaged items, please provide photographic evidence, and we will resolve the issue by offering a replacement or refund.

8. Customs and Duties (International Orders)

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • These charges are not included in the total price at checkout.

9. Address Changes and Incorrect Shipping Information

  • Address changes can be requested within 24 hours of placing your order.
  • We are not responsible for delays or lost shipments caused by incorrect shipping details provided by the customer.

10. Return Shipping

For returns or exchanges, please refer to our Return and Refund Policy. Return shipping fees are generally the responsibility of the customer, unless the return is due to an error on our part.

11. Contact Us

If you have any questions or need assistance with shipping, feel free to contact us: